Everything you need to know about our latest releases, including features, changes, and issue resolutions. Here are some of our most recent release notes:
2024.4 Service Update | 2024.3 Service Update |
2024.2 Service Update | 2024.1 Service Update |
File Protection Server and Desktop 8.5 | 2023.9 Service Update |
NEW Datto Partner Portal Hero reports
Autotask Ticketing Integration
Key team management topics
Go to the File Protection Manager Teams page to:
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Adjust a team's Server Licenses or Desktop Licenses and/or enable User License Auto-Increment
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Change a team's Additional Storage (metered partners only)
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Change the Team Name
For more granular updates to the team, right-click the team and select Manage Team. This will open the team's instance of File Protection, where you can:
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Add Add a new user or Edit a user users on the Team page
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Configure Backup Profiles, Backup Preferences, or Backup Exclusions
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Set up Security Policies or Single sign-on
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Manage and monitor Deployments
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Customize team-related Alerts
Questions that are often asked by our customers...all answered by our product support team.
NEW How do I create a feature request?
How do I switch from my old Autotask billing integration to the one released in June 2023?
A list of issues that were reported by our customers and resolved by our product support team. You can use this area as your primary support channel to get your issues solved instantly.
Locate your Reseller ID and Locate the User ID and Device ID for your clients. You can also learn about Using online help.
More resources...
Take a look at our Partner Playbook, reach out to other Datto partners in our Community, or see what your clients see in the end user online help.