2019.1 Service Update
January 22, 2019
We're pleased to announce our 2019.1 Service Update, which contains the following:
Important Note - Disabled Device License Consumption
Disabled devices will now consume a license. The license will be freed when a device is recycled. In order to ensure a smooth transition to this model, we've extended the period of time for which a device stays in a recycled state before it is wiped from 14 days to 90 days. If you perform a restore at any point during that 90-day period, the clock starts again. This will provide you with ample time to retrieve any data stored on a recycled device.
Enhancements
Team Alert Notification Enhancement
Our File Protection Manager Notifications page allows you to specify which File Protection Manager users will receive team alert notifications. All team alert emails will be sent to these users, in addition to the administrators on the team that generated the alert.
Our new interface makes it easy to pick recipients from among File Protection Manager users, so recipients don't have to confirm their email address before they can receive team alert emails, and our new color coding system lets you know which recipients are users. Additionally, this centralized management model is much easier to maintain. If, for example, an existing notification recipient were to leave your company, you can simply remove their account rather than having to remove their email address from the multiple teams where they were set as a notification recipient.
You can, as always, directly enter email addresses or add the support email address specified on the Support Settings page. Any existing notification email addresses that we can map to File Protection Manager users will be converted to user recipients (in blue) in this interface.
NOTE You can override default recipients on a per-team basis on the Edit a team page.
Self-Request Access Links
Users can request a link to access their backups from any web browser, without the need for interaction from an administrator.
NOTE This feature is turned off by default and can be enabled on the Security Policies page.
Instructions concerning how to use this feature can be found in the Help! My device is inaccessible or broken and I need some backed up files! What do I do? FAQ.
Consolidated and Consistent Information Panels
We've standardized the behavior of expanding panels above grid interfaces. A single click on the 
button will now expand or collapse additional information on the Devices, Servers, and Users pages.
Issue Resolutions
In addition to a variety of minor enhancements and stability improvements, the following issues are resolved in this release:
Editing Team Subscription Issue
Editing license or additional storage for a team would fail for teams that have legacy storage allocated, as the legacy storage was not included in calculating the validity of the changes. This has been resolved.
General Performance Issue
An issue limited to very large restore operations has been resolved.
Storage for Unlimited Users
In some cases, storage for unlimited users was capped at 1GB. The issue has been corrected.
