2022.3 Service Update

October 10, 2022

Release Notes

We're pleased to present our 2022.3 Service Update.

The stability and security of our service is always central to our development efforts. All service updates contain improvements related to that goal; those improvements may also enhance app performance.

This release also includes some small interface enhancements and corrections, as well as a number of changes and/or additions to default logos and brand indicators to reflect the recent acquisition of Datto by Kaseya.

In addition, the 2022.3 Service Update includes the following:

Features

If you've only been able to provision teams with metered File Protection plans, and you haven't been able to add File Protection Server licenses for metered teams, that's changed!

The next time you log into File Protection Manager, you'll be asked if you'd like to be able to provision unlimited plans and File Protection Server for metered teams. Once you accept this upgrade, you'll be able to create unlimited plan teams, add server licenses, and convert metered teams to unlimited ones, if you so wish. For details on that process, please refer to Convert a team from a metered plan to an unlimited plan.

Only File Protection Manager users with a Manager Administrator security level will be able to accept this offer.

For more information, please refer to How do I create a new team?, as well as our Create a new team and Edit a team topics.

We've added progressive page load capabilities to the Teams and Devices tabs in File Protection Manager.

This should result in an improved experience when initially loading these pages, as well as faster performance when filtering and sorting the items displayed, especially in cases in which a great many records are returned.

Changes

We've added the version numbers associated with the File Protection app installation files available to you. The app files available for download are always the most recent version. You'll find them here:

  • File Protection Online > Team > Devices >

  • File Protection Online > Team > Servers >

  • File Protection Online > Configuration > Deployments >

  • File Protection Manager > Downloads

Issue Resolutions

An error message was occassionally displayed upon login to File Protection Manager. Refreshing the page caused the error to disappear and login was still possible, but the message should not have displayed. It no longer does.