2021.2 Service Update

We're so pleased that we can now offer File Protection Server to Mac users!

Datto File Protection Server was developed to run on server operating systems to back up the files stored on local, attached, or network drives. It always runs in service mode, which ensures that it's constantly backing data up, even on unattended devices.

File Protection Server for Mac has fundamentally the same feature set as our Windows version.

You can download File Protection Server from these newly updated pages:

• File Protection Online > Team > Servers >
• File Protection Online > Configuration > Deployments >
• File Protection Manager > Downloads

For system requirements, refer to File Protection Server requirements.

We've improved handling for malware incidents in the following ways:

Alert notifications

There existed potential for an excessive number of malware notifications and login popups to appear in cases where a single device generates multiple events within a brief span of time.

We've amended the alerting mechanism to restrict alert notifications to two per day, per device. If a second malware alert occurs within a 24 hours period on the same device, a new alert will be sent to inform recipients of multiple malware incidents on the device.

Additional incidents from the same device will not result in an alert notification until the full 24-hour period has passed.

Automated actions for similar incidents

If you are closing or completing an incident and there are multiple open or new incidents for the same device, the system will now ask if you wish to close/complete all open/new malware incidents for the device. Simply select the check box and confirm to perform the same action on all similar incidents on the device.

Display active incidents by default

We've updated the Security page display to show only the incidents that are not in a Complete state.

We've also added a Show Completed Incidents check box that you can select if you wish to see all incidents:

In order to maintain consistency with other Datto products, when a web-authenticated user logs out of File Protection Manager, they will be logged out of their Datto web authentication account as well.

The Teams widget on the File Protection ManagerDashboard exhibited rendering issues which sometimes resulted in, for example, one pie chart section covering another. In addition, the underlying logic required some fine tuning in order to produce accurate data representation. The issues have been resolved.

There was an obscure pathway through which File Protection Manager Team Administrators were able to open the internal user license (IUL) team Manage Team interface, which should only be accessible to users with a Manager Administrator security level. File Protection Manager Team Administrators can no longer circumvent security in this manner.

In File Protection Manager, the new display-only Backup Status field on the Device Detail view, introduced in our 2021.1 Service Update, displayed the back end code representing the value rather than the value itself. The field now displays content correctly.