Users

Click the up or down arrow next to a column heading to sort items in ascending or descending order.

• Enter the full or partial email address or name of the user in the Filter field. The list will be updated automatically.

NOTE  To remove the search criteria, click the icon in the Filter field.

• To filter the device list by one of several criteria, make a selection from the dropdown to the left of the filter field. The options are All Team Users, Recently Active Team Users, or Disabled Team Users.
• To further filter the list, click the Role link at the top of the list and select a value.

Use the check boxes on the left side of the device list to select more than one device.

Click the icon. This will expand the top portion of the screen to display additional information and links to more team management options, such as Rename the team, Users, and (for metered plans) Manage storage (metered plans only).

1. Click the icon.
2. Click the Rename Team link. This will open the Rename Team popup:
   
3. Edit the team name.
4. Click Rename Team.

1. Click the icon.
2. Click the Manage storage link. This will place the page in storage edit mode:
   

NOTE  The bar at the bottom of the page displays the amount of storage allocated and the total amount available.

3. Adjust storage values as follows:

• To adjust the storage allocation for an individual user, either enter the new storage amount in the Modify Storage column field, or use the +/- icons to adjust the storage amount.
• To adjust the storage allocated for more than one user, select the check boxes associated with the users, enter or adjust the storage amount in the field at the top of the list, and click the Allocate to selected Users button.

4. Click Update.
   

1. Click the + Add a User button.
2. Complete the fields on the New User page.

NOTE  For detailed information for the fields on the New User page, refer to Add a new user.

3. Click Create User.

1. Click the Import Users button.
2. Complete the import process on the Import new Users from a CSV file page.

NOTE  For detailed information on the import process and CSV file preparation, refer to Import users.

Hover over the user record and click the icon, or right-click the user record and select one of the following options:

Menu Item	Definition
Edit	Select this option to go to the Edit a user page, where you can update user information.
Email	Select this option to open a new email message with the user's email address automatically populated in the To: field.
Disable	If a user is currently enabled, Disable will be displayed. If a user is currently disabled, Enable will be displayed. Select Disable to suspend backups and prevent a user from accessing File Protection Online. Then click Disable in the confirmation popup. Select Enable to resume backups and allow a user to access File Protection Online. Then click Enable in the confirmation popup.
Resend Welcome Email	Select this option to resend the welcome email to the user. This will open the following popup: Click Resend.
Delete	Select this option to delete the user. This will open the Delete User window: Click Delete to confirm the deletion.