QUESTION
ANSWER File Protection is designed with the security features described below.
- Advanced Encryption: 256-bit AES SSL encryption is used to protect your data while transferring between your computer and online storage...more than the 128 bit encryption used in online banking transactions. Once your data is at one of data centers, your data is re-encrypted using 256-bit AES and unique rotating keys for the best possible protection while in storage.
- Physical Security: All File Protection servers are maintained in secured and guarded datacenters that are SSAE 16 Type II compliant for security and availability. Plans and procedures to cover all aspect of security are in place and are regularly reviewed, tested and updated. Within each datacenter, your data is mirrored on multiple RAID 6 Storage Units to protect against media failure, and then replicated in full in a secondary geo-redundant datacenter over secure fiber links for protection against natural disasters and other events that may cause the primary datacenter to become unavailable.
- Server Security: File Protection servers are continuously monitored and scanned for unauthorized access using industry standard systems and control mechanisms to prevent unauthorized access.
- Firewalls: File Protection connections use only secure communications ports that are used by Internet browsers and are designed to work well with any firewalls installed on your computer.
- Device Security: All access to data on Datto File Protection servers is protected via a unique key and validation of the device by the Datto Partner. After the initial authentication process, the File Protection agent uses encrypted session keys to ensure secure transmission of data between the device and the File Protection service.
- User Control: As an File Protection user, you have full control of your data. You can choose the files to backup. The Datto Partners can set pre-defined file paths to backup, but cannot access any of the backed up data. The File Protection user can select to override the defaults set by the Datto Partner.
- Virus Scanning: All emails that pass through the File Protection servers, including attachments, are scanned in real time for viruses. If a virus is detected, the operation ceases immediately and the incoming data streams are purged.
- Protection from Spyware: The File Protection Software only responds to the File Protection Service, which provides protection from an errant program taking over File Protection and sending your information to a malicious recipient.
- SSL: Secure Sockets Layer is the current accepted standard for encrypting data transmissions on the web. All communications between the File Protection Service and your computer will occur with SSL by default.
For more information, refer to our Security Architecture Guide.
