QUESTION   I intend to remotely deploy File Protection Desktop updates. How do I stop the system from prompting users to upgrade File Protection Desktop for themselves?

ANSWER  Clear the "Enable device upgrade notifications" policy profile option.

  1. In File Protection Online, go to Configuration > Policy Profiles.

    SECURITY  Only Administrators may access this function.

  2. Click either Default Backup Profile or create a new backup profile. To learn how to create a new backup profile, refer to Backup Profiles.
  3. Click the Backup Preferences tab. For more information, refer to Backup Preferences.
  4. Clear the Enable device upgrade notifications check box.
  1. Click the Save button at the bottom of the page.
  2. If you have created a new policy, assign it to devices. Refer to the Assign a backup profile to devices section of Backup Profiles.

In order to fully leverage all available management options, we encourage you to check out the following:

  • For general information on configuring deployment of to your team, including setting deployment automation preferences, please refer to Deployment Configuration.
  • For information concerning how to use an RMM like ADatto RMM for deployment and upgrades, please refer to Integrate with Datto RMM and Silent installation.