2023.5 Service Update

File Protection is a continuous backup service. Consequently, the backup status of any given device is in constant flux. That can make backup reports difficult to understand, as the backup status of some number of devices will always be "In Progress." To provide a more digestible health indicator for device backups, we've introduced an elegant and intuitive way to visualize and report on recent backups.

The new Recent Backups column, available on the Devices page, gives you an instant visual indicator of backup success over the last seven days. The column content is comprised of seven icons; each icon represents the backup success for the period from 00:00-24:00 for each day for the previous week. The first icon is the newest (yesterday) and last one is the oldest (yesterday - 7 days).

NOTE  Remember to enable the new column in the column chooser so you can see it.

The icons are pretty easy to understand, but they're also equipped with tooltips to let you know precisely what they mean:

The same icons are also featured in our Executive Report, which you can schedule and/or export from the Workplace Reports page. The Executive Report provides statistics for both File Protection Desktops and File Protection Servers, and displays an icon legend beneath each section.

In an effort to ensure that users are enjoying the most recent File Protection features and fixes available, we've updated our app update policy and have introduced some new interface elements that can help you effectively manage File Protection app versions.

We've amended the Enable device upgrade notifications setting on the Backup Preferences page to be sensitive to the File Protection version currently installed. Even if upgrade notifications are disabled, these notifications will resume if the device's Version Status is Requires update.